About us

WHO WE ARE 

PROPER HOLIDAYS is a vacation rental business in Tenerife, Canary Islands, Spain. 

We are a dedicated team with ten years of combined travel industry and real estate experience. We come from different cultures and backgrounds. We travelled the world, lived on different continents, made new experiences, met new people and learned about their way of life. We’ve experienced many vacation rentals, from basic to luxurious, from worst to best. So we know what it means to have every detail taken care of when it comes to holiday or a simple getaway.

OUR GOAL is to make holiday experience as stress-free as possible for our guests. As for home owners, to help them create new opportunities, as we believe that you build your own success by helping others to succeed.

OUR VALUES

QUALITY in product – guests’ favorites collection of properties in best locations.

EXCELLENCE in process – high-end customer service from the moment of booking to check-out, professional cleaning and maintenance services.

We are always CUSTOMER orientated.

Rules

Check-in schedule: from 15:00 to 20:00 every day.  Early check-in is subject to availability. Please request before arrival. 

Check-ins after our working may have additional cost on arrival.

Check-out schedule: before 11:00. 

For our guests to have the best check-in experience, a member of our trusted welcome team will be at the entrance to the complex at a time of their choice from 15.00 to 20.00. Accurate time of arrival needed, so we can schedule the check-in and confirm it. We kindly ask our guests to provide us arrival time to accommodation to arrange key collection.

Smoking is not allowed inside the property (applicable to all listings).

Parties and celebrations: Parties/events cannot be held (applicable to all listings).

Noise-free hours: Guests must minimize noise from 10:00 to 9:00 (applicable to all listings).

Pets: Not allowed.